William Hickman
8285 Sheppard Road
Pennsauken, NJ 08110
(856) 217-9432
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CAREER OBJECTIVE
I desire to secure an opportunity with a progressive organization where I can demonstrate a positive, self-starting work ethic in a team environment. I would strive to acquire further responsibilities by demonstrating excellent communication skills along with a professional work ethic in performing my role. My goal is to continue enhancing my skills while becoming a key contributor within the firm through our mutual successes
EDUCATION York College of Pennsylvania, York, PA
Bachelors of the Arts in Professional Writing
Criminal Justice Minor
EXPERIENCE David’s Bridal Corporate Office – Ecommerce Support
May 2008 – Present
Respond to customer inquires regarding issues pertaining to David’s Bridal online store, and resolve each issue by researching the topic and communicating with the customer using both verbal and written responses. Communicate with stores, and assist them with merchandise transfers. Train new employees
Giant Supermarkets – Deli Clerk June 2006 – May 2008
Train new employees, and maintain safety codes while working in customer service
WPMT Fox 43 – Intern
June 2006 – August 2006
Worked with reporters and photographers to develop news stories, edit news footage to arrange a segment that would be aired for the nightly news. Written news stories for the anchors to read during newscasts, using IPUMP and ENPS
Marlton Post Office – Temporary Postal Worker
July 2005 – August 2005
Maintained driver’s safety codes
Additional experience includes being a Reporter/Writer for the student run paper, The Spartan. Met strict deadlines to write articles for publication that required attending events, interviewing persons, researching the event, and taking detailed notes
SKILLS Computer Programs: Microsoft Office including Word, Outlook, Excel, Power Point, and Front Page, Dream Weaver, ENPS, IPUMP, SPSS, Lotus Notes
Writing/Editing Techniques: journalism and reporting, interviewing, writing for specific fields, analysis and researching, report writing, copyediting, proofreading, know markup symbols, website creating and writing, meeting strict deadlines
People Skills: empathetic, patient, objective, excellent communicator, problem solver
REFERENCES Available upon request